Corporate Travel
Elm Grove Travel is a Milwaukee-area travel agency that offers all of the services and technology expected from a corporate travel department. Our staff of corporate specialists works effectively with the business traveler and understands their unique needs and expectations. Our attention to detail, quality control and friendly, efficient service provides an effortless environment for corporate travelers to make their travel arrangements. Our agents are very proficient at finding the lowest airfares through technology, but also through personal experience that computers alone cannot provide.
Our state of the art computer system affords our clients the fastest and most efficient method of communication as well as information source. Elm Grove Travel provides a full range of travel management services which save our clients time and money.
Our 24-hour reservation and help line is one of the best in the industry. If it is necessary to contact this VIP line during hours when our office is closed, a team of highly skilled and experienced agents are available to modify existing reservations or book new reservations for our clients. They are also available should a problem occur during travel. If for some reason these reservation specialists are unable to resolve a situation, they have the home and cell phone numbers for both the President and Vice President of Elm Grove Travel who can intervene to resolve the situation.
Automation
- Worldspan Reservation System
- High Speed Internet Service
- Automated Fax Services
- Voice Mail Messaging System
- TRAMS Accounting System
- Clientbase Profile System
Staff
- Dedicated Corporate Agents
- All agents have no less than 9 years of travel agency experience
- International Specialists
- Leisure Specialists for vacation travel
Management Reporting
- Customized Reporting for each clients individual needs
- Reports by traveler, invoice date, destination, carrier, hotel
- Individual reports by traveler for frequent flyer reconciliation
- Annual, monthly or quarterly reports as required
Discounts & Negotiated Rate Program
- Significant discounts on hotels Worldwide
- Discounted rental car rates as well as assistance with obtaining individual corporate discounts for small to medium size companies
- Negotiated Airline rate where appropriate
Incentive Programs
- Assistance in planning Incentive programs for corporate clients
- Incentive programs for corporate employees ranging from meeting pre-established goals to compensation awards.
Quality Control
- Reservations checked for lowest fares
- Seat assignments are verified
- Frequent flyer numbers are accurately moved into each PNR
- Corporate discounts if applicable are applied
Other Services Offered
- Extended hours of operation: Monday through Friday 8:00am to 5:30pm / Saturday 9:00am to 1:00pm
- 24 Hour VIP reservation and help line
- Toll free phone number for domestic calls as well as toll free lines to the 24 hour service from many International destinations
- Passport and Visa assistance
- Assistance with establishing a written travel policy or enforcing an existing travel policy.
- Friendly live receptionist answering all incoming calls
-
Accounting Coordinator for any accounting questions or reporting requests.